Sign Up Now!

How Hookup…

Frequently Asked Questions

Why this is special

What is HowHookup for Couples? What kinds of dates will be included in each DateBook?

Membership benefits

What's included in my HowHookup for Couples membership? How much does membership cost? Are there any other perks? I’m included in the pre-launch phase. What does that mean?

Account settings

Do I have to subscribe for a minimum number of months? What if I am really busy that month or don’t like any of the dates in the DateBook? Do me and my significant other both need to sign-up and pay separately? Will my couples profile be accessible on the dating site? When will my monthly membership fee be billed? How is this different from a daily deal site? What is your cancellation policy?

Your dates

How do I reserve my date? How do I redeem my date? I need flexibility. Will the dates work with my schedule? Will the dates I like sell out? Is tip included in the date? Do I have to go on a date each month? Can I go more than one date a month? How long will a date be available? Can I choose a date I saw in last month's DateBook? Are you only in NYC? What are other features I can look forward to on the site? How can I refer my friends?

Contact

For General Questions, Concerns, & Feedack:
Email the HowHookup Community Director at .

For Reservations:
To make a reservation, click “book this date” in the DateBook. We’ll follow-up with all the details you’ll need. Have a question about your reservation? Email .

For Account Support:
Email .

For Business Inquires (including how to become an experience provider):
Email .

Why this is special

What is HowHookup for Couples?

HowHookup for Couples is a members-only service that is designed specifically for couples. Every month, you and your partner will receive a “DateBook” -- a catalog of the best dates in your city. Choose a date you like, book it and go. We take care of all the details so that the two of you can focus on having a great time, together. Membership requires no commitment and you can pause or cancel at any time.

Return to top
What kinds of dates will be included in each DateBook?

Every HowHookup Date in our collection has been hand-picked for its quality and originality. Special menus at the best restaurants, private lessons from top chefs; weekend getaways, behind the scenes tours of wineries, galleries and museums, HowHookup Dates are designed to be unforgettable. We’ve built relationships with some of your city’s most exciting date venues and work with them to offer one-of-a-kind experiences that are exclusive to our members.

Return to top

Membership benefits

What's included in my HowHookup for Couples membership?

Each month you'll receive a new collection HowHookup Dates, all hand-picked for their quality and originality. Every HowHookup Date is wholly unique and many experiences are offered exclusively to HowHookup Couples. We offer these experiences at members only prices and provide hands-on support at every stage of the process, from booking to redemption.

Return to top
How much does membership cost?

Your HowHookup for Couples membership costs $20 and recurs automatically every month. Your savings on the HowHookup Dates you book will exceed the cost of membership, always.

Return to top
Are there any other perks?

Yes! In addition to exclusive access and great value, a free date is included in every DateBook. Each free HowHookup Date is chosen with the same care that we choose all of our dates with. We guarantee that every date in your DateBook will always be a quality experience.

Return to top
I’m included in the pre-launch phase. What does that mean?

Two things.

  1. We like you and want to share this exciting new product with you.
  2. We trust your opinion. Our Community Director Jessica will reach out to get your feedback on what you like and what we can improve. You can also reach her anytime at .

Return to top

Account settings

Do I have to subscribe for a minimum number of months?

No. HowHookup for Couples doesn’t require a commitment or contract. You control the length of your membership. Simply let us know if you’d like to cancel by emailing .

Return to top
What if I am really busy that month or don’t like any of the dates in the DateBook?

No problem. You can pause your account for the month by emailing .

Return to top
Do me and my significant other both need to sign-up and pay separately?

No. You’ll share an account. We understand the busy lives couples lead and strive to make this process simple for you.

At the moment, your account will be linked to one email address and one credit card for payment. We are working on adding the functionality to have two email addresses and credit cards associated with your account.

Return to top
Will my couples profile be accessible on the dating site?

No. Because the dating site and couples site serve two very different needs, profiles do not carry over.

Return to top
When will my monthly membership fee be billed?

Once you sign up to subscribe, you will be billed for the first month’s membership fee. For all subsequent months, you will be billed when that month’s DateBook is released -- approximately the 23rd of each month.

Return to top
How is this different from a daily deal site?

We choose all of our HowHookup Dates because they’re great dates — not because the businesses involved are trying to boost sales by offering discounts. We guarantee a great value on each of our dates — if you can find a better value on a similar experience, we’ll refund you the difference — but we don’t do ”deals.“

Return to top
What is your cancellation policy?

You can cancel your subscription by emailing .

Return to top

Your date

How do I reserve my date?

Just click the “book this date” button in your DateBook. You will be prompted to confirm the date you are booking and, if you are not yet a member, you will be prompted to subscribe.

Return to top
How do I redeem my date?

Once you make your reservation with HowHookup, we will send you detailed instructions on how to redeem your date.

Return to top
I need flexibility. Will the dates work with my schedule?

Yes! Most of our dates are flexible and can be scheduled whenever you decide. Some are one-time-only scheduled events, like performances or special excursions. All of this information is included in the ”Details“ section in the DateBook.

Return to top
Will the dates I like sell out?

We try our hardest to make sure there are enough spots for everyone! Many of the dates can be extended to all HowHookup for Couples subscribers who book them, while some dates are more limited in nature and can only be extended to the first people who book. That’s why we recommend you book your date as soon as possible. If your date is sold out, we are happy to work with you to select another date.

Return to top
Is tip included in the date?

No — please tip as you would for the full-priced experience unless noted otherwise in the DateBook.

Return to top
Do I have to go on a date each month?

Not if you don’t want to. If you want to skip that month’s date, you can pause your subscription for the month by emailing .

Return to top
Can I go on more than one date a month?

Yes. You can book as many dates as you like in a given month at members only prices.

Return to top
How long will a date be available?

Dates can be booked only while the DateBook they are featured in is active. Once the next DateBook is released, you can no longer book a date from the previous DateBook.

Return to top
Can I choose a date I saw in last month's DateBook?

No. Because of the nature of these exclusive, hand-picked dates, we can only offer you the dates featured in your monthly DateBook. However, we may repeat some of our more popular dates.

Return to top
Are you only in NYC?

Yes, at the moment. We’re looking to expand nationally in the coming months. Sign up for early access in your city here.

Return to top
What are other features I can look forward to on the site?

We’re exploring many possibilities, from double dates to date wishlists to gift packages. We’d love to hear your ideas! Please send them to our Community Director at .

Return to top
How can I refer my friends?

Send their names to . Thanks for sharing!

Return to top
Close